These are some of the comments we have received from patients in the last few weeks:

• Patient said Dr Warner is the absolute best.  The admin/reception teams are awesome.
• Patient said she called UCT today, had a call back, presription issued and colleted item all within 2 hours.  Wanted to say a huge thank you.
• Patient praised the surgery in general but specifically mentioned Dr Parker and Dr Jefferies for their ongoing support and care.
• Patient range to say she was very pleased with Dr McEwan when she spoke to him this morning.  He was very kind.

Let the practice know your views.

We may not always get it right all the time, so we appreciate feedback both good and not so good.  This allows us to give positive feedback to staff where appropriate and to look at areas that we need to improve. 

You can give us feedback by talking to any member of staff, completing the 'Comments Form' section on our Complaints & Comments practice leaflet below, speaking or writing to the practice manager or by leaving a review on the NHS choices website.

Complaints & Comments Practice Leaflet

Feedback from our latest student nurse who came on a placement at Litchdon.  

I have thoroughly enjoyed my placement at Litchdon Medical Centre.  Everyone in the team here has been so welcoming and friendly and have been open to helping me learn which I have really appreciated.  I have been able to learn a lot from the wide range of areas and specialities here which I will be able to take with me to further placements areas.  I feel as if this placement has really helped me to build and gain confidence in myself and allowed me to use both new and previously learnt knowledge and apply this in future practice.  All members of the team here provided excellent care for patients and this has greatly contributed towards my positive view of primary care.