Patient Feedback, Complaints & Comments


These are some of the comments we have received from patients in the last few weeks:

. Wife of patient wanted to thank Dr Cockcroft and all the Litchdon GPs who helped her husband. They were all brilliant.

. Staff always see people as quickly as possible and always very good when you need blood tests.  

. Dr Parker is always extremely helpful

. Daughter of patient called to thank Dr Jones for all his help.

. Pt wanted to thank his GP for all his time and effort and that the medication he has prescribed has worked very well and he is most grateful.

. Pt wanted to thank Alan Bond for caring for her since Christmas.

. Was very pleased that I could see my own GP in less than 2 weeks.  Where I previously lived I had to wait much longer.




Let the practice know your views

We may not always get it right all the time, so we appreciate feedback both good and not so good.  This allows us to give positive feedback to staff where appropriate and to look at areas that we need to improve. 

You can give us feedback by talking to any member of staff, completing the 'Comments Form' section on our Complaints & Comments practice leaflet below, speaking or writing to the practice manager or by leaving a review on the NHS choices website.


Complaints & Comments Practice Leaflet

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