Landkey RoadBarnstapleDevon, EX32 9LLTel: 01271 323443
We have received our CQC report from when they visited the practice in July 15 - click on the links below
CQC rating overview July 2015
CQC report July 2015
We are delighted with the result and thank all staff and patients for their contribution and feedback given to the CQC when they visited in the summer.
Overall rating for this service Outstanding –
Are services safe? Good
Are services effective? Outstanding –
Are services caring? Good
Are services responsive to people’s needs? Outstanding –Are services well-led? Outstanding
Letter from the Chief Inspector of General
We carried out an announced comprehensive inspection at Litchdon Medical practice on 7 July 2015.
Overall the practice is rated as outstanding.
Our key findings across all the areas we inspected were as
Staff had received training appropriate to their roles.
The practice used audits and had shared information from one of their audits with other practices to promote better patient outcomes.
We saw areas of outstanding practice:
The practice had a strong vision which had quality, effective care and treatment as its top priority. High standards were promoted and delivered by all staff with evidence of clear communication across all roles and with external agencies.u
The practice was involved in a national pilot to provide education about healthy living to patients identified at risk of developing diabetes. Data for 2014/15 showed
that the practice performed highly for monitoring and treating patients with diabetes and had completed100% of reviews with patients.
The practice takes a truly holistic approach to assessing, planning and delivering care and treatment to people who use services. In particular, for people who are suspected to have or are diagnosed with dementia. Their care and treatment is overseen by a GP partner with extensive experience and works closely with hospital specialists in the older people mental health services. All of the staff have had dementia care training and several examples were seen demonstrating that patients were treated with dignity and received compassionate patient centred care.
Professor Steve Field (CBE FRCP FFPH FRCGP)Chief Inspector of General Practice
Summary of report 17 January 2014
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